Voice

From full unified communications solutions to traditional on-site systems, we have a set-up to suit every business.


How you communicate both within your business and with your clients plays a large part in your success.

With various telecommunication systems and services to choose from, we have a set-up to suit every business, including:

  • SIP trunking
  • Analogue phone lines
  • Business diallers and call management
  • Geo & non-geo business numbers

Services explained:

  • Give your business even more flexibility with hosted telephony, a unified communication solution that links multiple sites, reduces costs and increases business productivity. From Cloud PBX to VoIP, our solutions offer advanced reliability and versatility. Our dedicated support team are on hand to ensure you reap the benefits of flexible home-working, disaster recovery and considerable financial savings.

  • Our business phone system is perfect for a workforce on the move – ensuring your team never misses a call again. Available over iOS, Android and desktop applications, allow the power of cloud to transform virtually any device into a full-featured desk phone extension. Modernise and streamline staff communications regardless of location, reduce costly IT equipment and improve disaster recovery while having the elasticity to scale up or down as required.

  • VoIP converts sound into digital voice communication and transfers it through Internet broadband. Essentially, it’s a phone service through your internet connection. Benefits of VoIP range from reduction in costs to improved call quality and multiple functionality.

  • One of the main reasons for sticking with a traditional on-site phone system is a lack of good quality Internet connectivity. On premise solutions can be a more effective option where quality Internet connection isn’t available.

    Similarly, if you have a legacy investment in hardware that’s still working or have made an investment to integrate a phone system with a CRM package, we are here to help.

    You should note that the ISDN/PSTN network is due to be shut down in 2024. New connections will be ceased from 2020 and on-premise phone systems are required to be connected to SIP Trunks from that date. Don’t worry though, here at Stephens IT we can accommodate for all scenarios. ISDN remains a valid short-term choice for many businesses without access to VOIP solutions, so please get in contact with us for more information.

C A S E   S T U D Y

Mayflower Washroom Solutions

Mayflower Washroom Solutions is a market leader in the field of washroom hygiene and consumable provision, with over 15 years’ experience of service delivery on a national basis.

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