Managed IT Support

Our managed IT services range from full ownership of your technology provision through to solutions that compliment your internal or existing IT operations.

Technology is key component of many businesses. In the age of digital transformation we are living in, companies lacking technical innovation will fall behind.

Organisations often rely on reactive technical support that works to tackle issues as they arise, but fails to offer long term solutions. At Stephens IT, we work closely with you to design, implement and support your technology (and ultimately your wider business objectives), creating a working partnership.

Our main focus is on reducing end-user issues by improving the reliability, scalability and security of your technology, ensuring it drives efficiency, growth and success within your organisation.

We’ve invested a great amount of time and expertise in building out our service offering, enabling our customers to benefit from a wide range of solutions, all delivered and managed by our in-house teams.

We don’t provide traditional “packaged” IT solutions. Every business is different, so we tailor our services to meet your technological, operational and budgetary requirements.

Our managed IT services can be combined to create full end-to-end management of the complete technology stack, or delivered independently as required.

  • Ever missed an important e-mail or had problems connecting to your network because your IT simply “isn’t working”? The good news is that a lot of these problems can be avoided with proactive IT support, something we offer all of our clients as standard. When you partner with us, our aim is to proactively monitor your IT so we can prevent problems before they even arise.

     

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  • Sometimes additional resource is required, whether for a specific project or to boost your internal team. Our flexible engineers are also available help to solve issues on customer premises.

     

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  • You’ll be surprised at how many ways Managed Print Services (MPS) can add value to your business. Not only does it save you money, it also contributes to productivity, document security and environmental sustainability.

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  • We oversee that our customers are consistently implementing and maximising the use of new technologies on the market.

     

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  • Disaster recovery (DR) and back up plans determine how your business will cope when presented with a major problem, usually beyond your control.

     

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  • Our range of cyber security services include implementing defence strategies and technologies against external cyber attacks and creating layers of protection within your organisation to safeguard sensitive data, all whilst ensuring compliance with the latest information security standards and legislation.

     

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R E S O U R C E S

View our Managed IT Support brochure

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