IT Support

Technology is critical to the function of every modern business. Our support services ensure that your IT is readily available, well supported and working effectively.

With Stephens IT, you can have peace of mind that your IT infrastructure is in capable hands. We deal with a range of businesses, from start-ups to multi-national global companies, providing support levels up-to and including 24 / 7 / 365 solutions, delivering reliable services with fixed costs.

Proactive Network Monitoring
Ensuring a smooth network connection at all times
Service Level Agreement (SLA)
Guaranteed response and resolution times
24 / 7 / 365 Support
Around-the-clock support whenever and wherever you need us
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SLA (Service Level Agreement)

The purpose of the SLA is to clearly establish resolution procedures and timescales to resolve an IT issue. Our SLA enables our customers to have a clear, defined commitment of support to resolve issues according to their priority.

IT SUPPORT CASE STUDY

CTN are Europe’s largest supplier of products and services to the exhibition, conference, theatre, marquee and retail sectors.

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