Our field engineers are available to provide on-site support when necessary.
Sometimes additional resource is required, whether for a specific project or to boost your internal team. Our flexible engineers are also available help to solve issues on customer premises.
Remote support provides a quick and effective service, but sometimes issues occur that demand a physical presence on-site.
We don’t just attend your premises because of an issue, there’s a list of reasons you may require a physical presence on-site, including:
- Network or connectivity issues preventing remote access
- Physical issues causing damage to IT equipment
- IT projects – including installations, deployments or relocations
- On-going support for internal teams