On-Site Support

Our field engineers are available to provide on-site support when necessary.


Sometimes additional resource is required, whether for a specific project or to boost your internal team. Our flexible engineers are also available help to solve issues on customer premises.

Remote support provides a quick and effective service, but sometimes issues occur that demand a physical presence on-site.

We don’t just attend your premises because of an issue, there’s a list of reasons you may require a physical presence on-site, including:

  • Network or connectivity issues preventing remote access
  • Physical issues causing damage to IT equipment
  • IT projects – including installations, deployments or relocations
  • On-going support for internal teams

C A S E   S T U D Y

CTN Exhibitions

CTN is Europe’s largest supplier of products and services to the exhibition, conference, theatre, marquee and retail sectors.

View Case Study